A Standing Ovation

Mitch Schneider
October 3, 2020

It’s taken much longer for me to return to any semblance of normal than I could have imagined. I thought I was stronger. More resilient. And, infinitely, more determined than I turned out to be.

It isn’t because I don’t possess those traits. I do. In fact, I’m certain my survival would have been suspect without them. However, even though I possess those traits, neither I nor my body was prepared for seventeen days of hospitalization, a week in Cardiac Care, and the long road to recovery.

What I have learned is that without the hard work of the doctors, nurses, and clinical partners, we would not be having this discussion.

Like so many of the things we take for granted… those who play the most critical roles in our success and survival too often go unrecognized.

Research has proven that two of the most critical needs we all share are the need for appreciation and recognition. Being appreciated for what we do. Recognized for who we are.

We know that when individuals go unrecognized and lack appreciation, they leave. They don’t leave jobs or relationships. They leave the people who fail to recognize and appreciate their contribution.

The question is how do you ensure people are recognized and appreciated?

A STANDING OVATION

Cedars-Sinai Medical Center, my home for most of last month has found a way. They call it their STANDING OVATION for Excellent Service program, and it simplifies the act of documenting exceptional performance. The form is simple and can be found throughout the hospital. It is even available on their website. I filled out a dozen of these cards last month between both my hospitalizations.

But, you don’t need a formal program to recognize exceptional effort or performance. All it takes is a nod, a smile, eye contact, and perhaps, a sincere thank you.

So, what are you doing to recognize and appreciate the important people in your life?

 

Post Script: Keep an eye out for expanded look at this idea of recognition and appreciation, especially with regard to business on my www.mitchschneidersworld.com page



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